Vera Bradley Bancroft Backpack *More Colors*

Need To Make a Return?

Hopefully you love everything you have purchased, but if something does not work out, select the option that best suits your needs!

Should you wish to make a return, please ensure your items meet our eligibility requirements (listed below) and send your return to:

All About You Boutique
ATTN: Returns
910 E Main Street suite 10
New Iberia, LA 70560

Return Eligibility Requirements

Some items are eligible for a return, please see below for exceptions & rules:

• If you feel you have received a defective or damaged item, please contact us within 24 hours of the delivery date.
• Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free. Original tags (if applicable) must be attached & intact.
• Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:

1. Items within our Final Sale Collection/ Seasonal Items (Mardi Gras, Christmas, etc.)
2. Shoes
3. Intimates (i.e. Self-Adhesive Bras, Bodysuits), Face Masks, and Jewelry
4. Hats and Beanies
5. Any items marked 20% off or more at time of sale
6. Final sale coupon code items

How To Make a Return

Return for an exchange:

Please email us and let us know you would like to switch sizes at allaboutyouboutiqueinfo@gmail.com. Please ship the item back to us and once we receive the item, we will ship the exchanged item to you with a shipping charge. 

If you are a local customer utilizing our local pick-up, please contact us at allaboutyouboutiqueinfo@gmail.com or 337 560 8355 to inquire about exchanging item(s) or bring your invoice in store to one or our two locations! 

Return for a:

• Must be postmarked within 10 days from the order fulfillment date.
• Return shipping costs are the customer’s responsibility. 
• Once we receive your items, we will issue you a store credit/gift card or credit on our mobile app for the price of the item and applicable tax. Shipping charges are non-refundable

Return for store credit/gift card:

• Must be postmarked within 10 days from the order fulfillment date.
• shipping costs are the customer’s responsibility.

Manually Mailing a Return

• Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return to our warehouse!
• Return for store credit must be postmarked within 10 days of the order fulfillment date.
• Return shipping costs for manually mailed returns are the customer’s responsibility.
• Please provide either the original receipt or include a piece of paper with your name and order number in the package.

Send returns to the following address:
All About You Boutique
ATTN: Returns
910 E Main Street suite 10
New Iberia, LA 70560

• Returns are processed within 5 business days of receipt, and you will be e-mailed when we process your return!
• Please note that original shipping charges are not refundable.
• If an ineligible item(s) is returned to us:

1. Returns postmarked after 10 days from the order fulfillment date will only be issued store credit and are subject to a restocking fee as long as these items are otherwise able to be resold (not worn, damaged, stained, etc.). This restocking fee is equal to 20% of the original purchase price or $6/item whichever is greater.

If you have any questions about the process above, please Contact Us!